I got a letter from an insurance company talking about a credit they are entitled to for other payments. What are they talking about?

That kind of scenario can be confusing. The insurance company gets a credit if you file a personal injury protection or medical payment claim. So, if your UM/UIM claim is worth $20,000 and the insurance company has paid out $5,000 on your personal injury protection claim, they have a credit of $5,000, but still owe you $15,000.

However, if your claim exceeds the limit of your policy, there is an exception. For example, if your claim was worth $90,000 but your coverage was only for $30,000, the insurance company still pays the full amount of your coverage ($30,000), regardless if they paid any amount for a personal injury protection or medical payment claim.

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